Maintenance & Support services allow to get the best out of already implemented software.

Our Customers receive dedicated team of specialists, who ensure efficient enhancements, upgrades and problem detection in implemented software and applications.

Our services allow Customers to fully focus on their business goals, to increase systems availability as well as to significantly reduce maintenance costs of existing applications and software.

We offer wide range of Maintenance & Support services

Incident and Problems Management - restoring of normal functionality of services in the shortest possible time, in order to minimize disadvantageous incident influence on business activities.

Software Upgrade - partial support or complete upgrade of software version/data base, maintaining earlier custom modifications.

Monitoring and systems review - monitoring of systems providing correct functioning and detecting early as possible eventual problems.

Capacity Planning (CP) - determining enviroment, applications and data base load, in order to estimate if and how, the planned change will influence service efficiency. CP process is also used to determine the requisite size of IT infrastructure, required to efficiently fullfill business needs.

System Archiving Strategy - development of an archiving road map and data recovery strategy, adjusted to business requirements and technical capabilities. 

Our services refer to:

• systems

• technologies

Java, J2EE

• data base

Oracle, DB2, MS SQL, PostgreSQL

Our Technology Partners are:

Feel free to contact us.

Marcin Malinowski
Maintenance & Support Department Director
marcin.malinowski@outbox.pl
tel. +48 22 463 41 11