Microsoft Dynamics CRM software can give everyone on your team the information and tools they need to convert a customer encounter into an opportunity for building a stronger, more satisfying, more profitable relationship.

In addition, Microsoft Dynamics CRM can monitor and measure sales, marketing, and service activities that impact customers.

Modules of Microsoft Dynamics CRM:

• Sales
• Marketing
  
• Customer service

Microsoft Dynamics CRM is a system which is complex solution for customers from different markets. This application supports e. g. TELCO industry, banking, insurance services, as well as: public administration, manufacturing, financial services, health care and education. Microsoft Dynamics is also a perfect choice for small and medium companies.

Dynamics CRM application is a platform for individual CRM solution development, that allows users to approach CRM in a flexible way and adjust the solution to their own needs. Microsoft product fits well with organizations, in which using model processes not always work out. Dynamics CRM is a platform designed in a well-known Office graphical interface, which guarantees fast adaptation in sales, marketing and service departments. Platform extended with advanced reporting, in connection with CRM, is a powerful tool for sales and business development.

Microsoft Dynamics CRM provides support for a wide variety of processes like: sales, marketing or customer services. Moreover, it integrates itself with other Microsoft services online (Office Online, Sharepoint Online, Windows Azure) as well as Outlook. Microsoft Dynamics CRM gives you the possibility of both mobile access and offline access, and also the marketplace with multiple add-ons (free and payable). Among other features of Microsoft solution you can find: dashboards, charts, reports, group work support (teams, task queues, etc.), repeatable tasks automating processes, automatic mailing and marketing campaigns backup.

More information at:

• http://crm.dynamics.com/pl-pl/home
• http://crm-online-blog.pl
  
• http://www.youtube.com/microsoftdynamicscrm
  
• http://twitter.com/MSDynamicsCRM
  
• http://www.facebook.com/MicrosoftDynamicsCRM
  
• http://dynamics.pinpoint.microsoft.com/en-US/home
  
• http://www.microsoft.com/crm
  
• www.microsoft.com/downloads/ (Query on “CRM”)
  
• http://www.microsoft.com/licensing/
  
• http://www.microsoft.com/businesssolutions/crm/support/microsoft_crm_support.mspx
  
• http://www.microsoft.com/dynamics/crm/support/default.mspx
  
• http://www.microsoft.com/dynamics/crm/support/serviceplans.mspx#EHG

We can be proud due to the experienced and certified consultant team we have. Last implementation of Microsoft Dynamics (version 2011) took place in Contact Center. More about implementation: http://outbox.pl/media_about_outbox.php?news_id=124

Based on available information we design and introduce optimal solutions for our customers. Our experience and knowledge of Microsoft Dynamics CRM implementation are confirmed by the cooperation with the software’s provider as well as the partner status.

Contact us for more information:

Michał Wieczorek
michal.wieczorek@outbox.pl
tel. +48 22 463 41